UP Open University Helpdesk

Navigating the UPOU Helpdesk 3

• How do I use this UPOU Helpdesk?
• How do I get support from "tickets"?
• How do I monitor the status of my ticket?

Announcements 33

• UPCA 2023 Appeal/Reconsideration
• OJTs/Interns for UPOU ICTDO
• Payment of UPOU tuition and other student-related fees
• Announcement: Scheduled MODeL Maintenance (Feb. 6-8, 2023)
• UPOU to offer 4 New Associate Programs this 2023

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The UP Open University 18

• About the University of the Philippines Open University
• UPOU Vision, Mission, and Objectives
• Mode of Teaching in UPOU
• UPOU Location
• UPOU Faculties of Studies

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UPOU Programs and Courses 3

• What programs are offered by UPOU?
• UPOU Course Catalogue
• What are Massive Open Online Courses (MOOCs)?

Frequently Asked Questions 9

• FAQs on UPOU-organized Webinars
• FAQs on MOOCs and MODeL
• FAQs on UP Open University
• FAQs on UPOU Admission
• FAQs on UPOU Enrollment

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UPOU Public Service 2

• Public Service in the UP Open University
• Sustainable Development Goals

UPOU Research 4

• Research in the UP Open University
• Asean Journal of Open and Distance Learning
• International Journal on Open and Distance e-Learning
• Journal of Management and Development Studies

Associate Program 5

• Associate in Arts
• Associate of Science in Instructional Design and Technology
• Associate of Arts in Digital Design and Art
• Associate of Science in Information Technology
• Associate of Arts in Digital Entrepreneurship

Bachelor's Program 2

• Bachelor of Arts in Multimedia Studies
• Bachelor of Education Studies

Graduate Certificate Program 2

• Graduate Certificate in ASEAN Studies
• Graduate Certificate in Distance Education

Graduate Diploma Programs 12

• Diploma in Computer Science
• Diploma in Environment and Natural Resources Management
• Diploma in International Health
• Diploma in Land Use Planning
• Diploma in Land Valuation and Management

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Master's Programs 13

• Master of Arts in Language and Literacy Education
• Master of Arts in Nursing
• Master of Arts in Social Studies Education
• Master of ASEAN Studies
• Master of Development Communication

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Doctorate Programs 3

• Doctor in Sustainability
• Doctor of Communication
• Doctor of Philosophy in Education

Continuing Education Programs 1

• Continuing Education Programs

Professtional Teaching Certificate 1

• Professional Teaching Certificate

Massive Open Online Courses 1

• How do I avail of UPOU MOOCs?

UPOU Directory 2

• How can I reach the UP Open University?
• UPOU Directory

Program Chairs & Helpdesks 3

• FEd Program Chairs & Program Support
• FICS Program Chairs & Helpdesks
• FMDS Program Chairs & Helpdesks

Academic Policies 5

• Academic Load for Undergraduate & Graduate Students
• Admission Policy
• Crediting of Courses / Transfer of Credits
• Deferment of Admission
• Graduation with Honors

Academic Procedures 22

• Application for and Issuance of Student ID
• Application for Change of Matriculation
• Application for Completion of EXT / Removal of 4.0
• Application for Comprehensive Examination
• Application for Cross-Enrollment / Cross-Registration

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Graduation 1

• The UP Open University Commencement Exercises

OUR Services 3

• Services of the UPOU Office of the University Registrar
• Request for Documents
• Scholastic Verification

Downloadable Forms 1

• UPOU Downloadable Forms

UPCAT 1

• UPCAT 2020

Student References 17

• Academic Calendars
• Admission Deadlines
• Counseling and Guidance Program
• Course Offerings and Schedules
• First Time Jobseekers Assistance Act (RA 11261)

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General FAQs 2

• Is ETEEAP available at UPOU?
• I can't access my UP mail account. What should I do?

Admission FAQs 30

• What are the procedures for UPCAT appeals and reconsideration in UPOU?
• What are the admission deadlines? Can I still submit my requirements beyond the admission deadline?
• I am enrolled in a degree program from another university. Can I still apply for a UPOU non-degree program or course (PTC, CEP, MOOCs)?
• Is an admission exam/entrance exam required for UPOU applicants? Is it required to take the UPCAT?
• What is the coverage of the UPOU admission exams (UgAT, MPM GAT, etc.) What should I prepare for taking the exam?

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Enrollment FAQs 24

• Who are qualified to enroll at UPOU?
• What are the enrollment procedures in UPOU?
• What is AIMS-Student Portal?
• How can I request a password for AIMS-Student Portal?
• I have a password already. Why can't I access the Student Portal?

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New Students FAQs 33

• What to expect in the UPOU Community?
• What is it like to be a UPOU student?
• How to survive UPOU?
• How can students make the most of their journey at UPOU?
• Where to find and have a copy of the UPOU academic roadmap?

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Job Openings 1

• Bulletin of Vacant Positions

Facilities 2

• UPOU Learners' Hall Reservation
• UPOU Facilities Rental/Use

Bids and Awards Committee 1

• Bids and Awards Committee

Shipping FAQs 0

UPOU COVID-19 Services 2

• UPOU Resources on Remote Learning and Teaching
• UPOU-Kaagapay+ sa Pag-aaral ng mga Iskolar ng Bayan

UPOU COVID-19 Support 2

• UPOU Psychosocial Support
• UPOU Ugnayan ng Pahinungód Volunteer Form