Kindly direct your inquiry or concern to the correct office/unit:
| Services | Concerned Office / Unit | Email Address | Telephone Number |
|---|---|---|---|
| General Information about UPOU Programs and Services | Office of Public Affairs | UPOU Helpdesk | 536-5992 +63 49 536 6001 to 06 local 710 |
| Webinars, UPOU Networks, Multimedia Services | Center for Open and Digital Teaching and Learning - Educational Media Production | [email protected] | +63 49 536 6001 to 06 local 453 |
| Donations, Volunteer Activities | Ugnayan ng Pahinungód | [email protected] | 536-3104 +63 49 536 6001 to 06 local 335 |
| Admission, Admission Exams, Application Status | Admission Section, Office of the University Registrar | [email protected].ph | 536-0106 +63 49 536 6001 to 06 local 441/199 |
| Registration/Enrollment, Student ID, Refund | Registration Section, Office of the University Registrar | [email protected] | 536-0106 +63 49 536 6001 to 06 local 102/106 |
| Students Records, Document Requests, Graduation | Records Section, Office of the University Registrar | [email protected] [email protected] | 536-0106 +63 49 536 6001 to 06 local 103/104 |
| Online Bookstore, Distribution, and Sale of Course Materials | Center for Open and Digital Teaching and Learning - Learning Design | [email protected] | +63 49 536 6001 to 06 local 399 |
| MyPortal | MyPortal Support | [email protected] | +63 49 536 6001 to 06 local 452 |
| Email Account | Information and Communication Development Technology Office | [email protected] | +63 49 536 6001 to 06 local 452 |
| Academic Advising | Program Chairs | Refer to the note below | |
| Academic Status, Re-admission, LOA, Dropping, Completion, Removal | Faculty of Education | [email protected].ph | 536-6009 +63 49 536 6001 to 06 local 830 |
| [email protected] | |||
| Faculty of Information and Communication Studies | [email protected] | 536-5993 +63 49 536 6001 to 06 local 334 | |
| [email protected].ph | |||
| Faculty of Management and Development Studies | [email protected] | 536-6010 +63 49 536 6001 to 06 local 821 | |
| [email protected].ph | |||
| Library Resources and Services | University Library | [email protected].ph | 536-5998 +63 49 536 6001 to 06 local 721 |
| Examinations (Midterm, Final, Make-up, Comprehensive) | Office of Student Affairs | For FED exam concerns: [email protected] For FICS exam concerns: [email protected] For FMDS exam concerns: [email protected].ph | |
| Scholarship and Financial Services | Office of Student Affairs | [email protected] | 536-5484 +63 49 536 6001 to 06 local 340 |
| Continuing Education Programs | Faculty of Management and Development Studies | [email protected] | 536-6010 +63 49 536 6001 to 06 local 821 |
| Professional Teaching Certificate Program | Faculty of Education | [email protected] | +63 49 536 6001 to 06 local 830 |
| Massive Open Online Courses (MOOCs) | Massive Open Distance e-Learning Support | [email protected] | |
| Mega Learning Hubs (MLH) | Office of Student Affairs | MLH NCR (Diliman) [email protected] | (028) 920-7117 |
| MLH Visayas (Cebu) [email protected] | 0919 608 7808 | ||
| Office of Gender Concerns | [email protected] | +63 49 536 6001 to 06 local 451 | |
| Campus Management and Development Office | [email protected] | +63 49 536 6001 to 06 local 483 | |
| Supply and Property Management Office | [email protected] | +63 49 536 6001 to 06 local 210 | |
| Cash Office | [email protected] | +63 49 536 6001 to 06 local 250 | |
| Accounting Office | [email protected] | +63 49 536 6001 to 06 local 202 | |
| Budget Office | [email protected] | +63 49 536 6001 to 06 local 703 | |
| Human Resources and Development Office | [email protected] | +63 49 536 6001 to 06 local 220 | |
| Legal Office | [email protected] | +63 49 536 6001 to 06 local 450 | |
| Office of the Chancellor | [email protected] | +63 49 536 6001 to 06 local 702 | |
| Office of the Vice Chancellor for Academic Affairs | [email protected] | +63 49 536 6001 to 06 local 301 | |
| Office of the Vice Chancellor for Finance and Administration | [email protected] | +63 49 536 6001 to 06 local 151 |
To our students, if you have concerns, you may email your respective Student Support and Administrative Staff, Program Helpdesk, Program Chairs (PCs), or Dean. The Program Chair/Faculty Office directories can be found here: https://helpdesk.upou.edu.ph/support/solutions/folders/48000672542