Enrollment FAQs

This folder contains individual solution articles for every frequently asked question about enrollment to the UP Open University

Who are qualified to enroll at UPOU?
Please note that admission and enrollment are two different processes in the UP Open University (UPOU). Admission is when you apply for a program, while enr...
Fri, Jul 31, 2020 at 12:07 PM
What are the enrollment procedures in UPOU?
Enrollment at UPOU is done through the online registration system (ORS) which can be accessed via the Student Portal. Only students who are eligible to enro...
Fri, Jul 31, 2020 at 12:08 PM
What is AIMS-Student Portal?
The Academic Information Management Systems (AIMS) was developed to serve as the online gateway to the university’s academic operations. A student portal is...
Fri, Jul 31, 2020 at 12:09 PM
How can I request a password for AIMS-Student Portal?
If you are a new user, click REQUEST FOR PASSWORD. Enter your student number. You will receive a system-generated password through the email address recorde...
Fri, Jul 31, 2020 at 12:10 PM
I have a password already. Why can't I access the Student Portal?
The Student Portal is only accessible for current/enrolled UPOU students. If you have requested a password several times, be sure to use the most recent...
Fri, Jul 31, 2020 at 12:11 PM
I am a former UP student, but UPOU has given me a new student number. Which student number will I use when I log in to the Student Portal?
A UP student should be issued only one student number. Contact the Office of the Registrar (OUR) if you have been given a new student number upon your admis...
Fri, Jul 31, 2020 at 12:12 PM
I was able to log in to the Student Portal, but the "Register Online" icon is grayed out or not accessible. Why?
Only the following students are allowed access to ORS: Continuing students Newly admitted students Readmitted students Returning students with approved...
Fri, Jul 31, 2020 at 12:13 PM
How can I correct the contact information in the Student Portal?
You can change/correct your contact information (address, contact number, email), and your preferred Learning Center online. However, for changes in basic i...
Fri, Jul 31, 2020 at 12:14 PM
I can't proceed to "Register Online." The system keeps asking me to enter a province/municipality in my contact information?
The ORS is designed in such a way that students must fill in all of the required fields, including municipality and province in the Philippine address. Once...
Fri, Jul 31, 2020 at 12:15 PM
I have been admitted/transferred to another degree. How come my records in the Student Portal are not yet updated?
Please contact the UPOU Office of the University Registrar or email [email protected] if your record is not updated. 
Fri, Jul 31, 2020 at 12:15 PM